Refund and Cancellation Policy
Effective Date: 11 April 2026
1. Introduction
This Refund and Cancellation Policy outlines the terms under which Crown Technical Services LLC handles service cancellations and refunds. By booking our services through https://crownappliancerepair.shop, you agree to the terms stated below.
2. Cancellation Policy
2.1 Customer Cancellation
- Customers may cancel or reschedule their appointment by contacting us in advance.
- We recommend informing us at least a few hours before the scheduled visit.
2.2 Late Cancellation
- Last-minute cancellations or cancellations after technician dispatch may result in a service/visit charge.
3. Refund Policy
3.1 Inspection/Visit Charges
- Inspection or visit charges are non-refundable once the technician has visited the location.
3.2 Service Payments
- Payments made for completed services are generally non-refundable.
- Refunds may only be considered in exceptional cases where the service was not delivered as agreed.
3.3 Advance Payments
- Any advance payment made for booking may be refunded only if the service is canceled before technician dispatch.
4. Service Warranty and Rework
4.1 Warranty Coverage
If a service includes a warranty, we may offer a free re-visit or rework within the warranty period.
4.2 Warranty Limitations
Warranty does not apply in cases of:
- Misuse or negligence
- Electrical issues or voltage fluctuations
- Damage caused after service completion
- Issues unrelated to the original repair
5. No-Show Policy
- If the customer is unavailable at the scheduled time and location, it may be treated as a cancellation.
- A visit charge may still apply.
6. Processing of Refunds
- Approved refunds (if any) will be processed within a reasonable time frame.
- The method of refund will depend on the original mode of payment.
7. Changes to Policy
Crown Technical Services LLC reserves the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date.
8. Contact Information
Company Name: Crown Technical Services LLC
Phone Number: 050 300 2794
Address: Deira, Dubai
Website: https://crownappliancerepair.shop